How to make a claim

We want to make the process of making a claim as simple as possible. To achieve this we have introduced generic claim forms for the most popular classes of insurance.

You can complete a claim form by clicking on the relevant claim form, print it off, complete and send to our Claims Department:

Generic Claim Forms:

1. Business Insurance:

- Commercial Property

- Public Liability

- Employers' Liability

- Loss of Earnings

2. Personal Insurance

- Motor (Accident)

- Motor (Theft)

- Household

If you need to make a claim and you are calling between 9am and 5pm, please telephone our

During Office Hours (9am to 5pm)

- All Non Motor Claims

If you need to make a claim and you are calling between 9am and 5pm, please telephone our claims department on 01883 346346 or contact them by email

- All Motor Claims

If you need to notify us of a motor claim, then please contact COBRA Accident Management anytime on 0800 822 3184. 

Outside of Office Hours

For all motor claims, please contact COBRA Accident Management anytime on 0800 822 3184. 

For all other claims, please contact the following insurers direct.

AXA
Commercial  - 0870 4006800

Allianz Cornhill
Commercial  - 02920 386713
Household - 0208 681 2525

Corinthian
All Claims - 01525 215 700

Equity Red Star
All Claims - 0870 608 1937

Groupama
Household - 0870 240 3093

Highway
All Claims - 0870 242 3000

NIG

Business Emergency Assistance Helpline - 0845 300 6188

Norwich Union
Commercial  - 0500 114477
Household - 0800 012 345

Royal and Sun Alliance
Commercial Property and Liability - 0845 3004006

Zurich
Commercial - 0845 3002055 
Household - 0845 712 5220